TruckSettle SMS/MMS Opt-In Proof

Last Updated: June 2025 · For carrier and Twilio A2P 10DLC campaign review

This page documents the exact opt-in flow used by TruckSettle to obtain explicit, verifiable consent from each recipient before sending automated SMS or MMS messages containing weekly settlement PDF reports.

1. Program Description

• Program name: TruckSettle Weekly Settlement Reports
• Purpose: Deliver a PDF weekly driver-settlement report (trip log, miles, gross pay, deductions, net pay) to recipients designated by the TruckSettle account holder (typically the owner-operator, accountant, dispatcher, or employer).
• Message type: Account / transactional (MMS, attaches a PDF).
• Sender: A Twilio long code / 10DLC number registered to TruckSettle.
• Recipient: An adult contact (employer, accounting, dispatcher, or custom recipient) explicitly entered into the app by the account holder, with that contact’s prior consent.

2. Message Frequency

Typically one (1) to four (4) messages per week per recipient, corresponding to weekly settlement closures or manual report sends initiated by the account holder. There is no marketing content and no promotional cadence.

3. Sample Message Content

TruckSettle Weekly Settlement
[ MMS attaches: TruckSettle_Weekly_Settlement_<Driver>_<Week>.pdf ]

Reply HELP for help, STOP to unsubscribe. Msg & data rates may apply.

4. The In-App Opt-In Flow (step by step)

Recipients are added by the TruckSettle account holder inside the “Report Delivery Settings” screen. To save or send SMS to a phone number, the account holder must complete three explicit steps:

1. Enable the SMS / MMS channel via a toggle (default OFF).
2. Enter the recipient’s phone number (the SMS phone-number field only appears after the channel is enabled).
3. Check the explicit consent confirmation, shown directly below the phone-number field, before the “Save” and “Send Test PDF” buttons can be activated.

4.1 Exact text shown next to the consent checkbox (English)

The checkbox is unchecked by default. The “Save” and “Send Test PDF” buttons are disabled until the box is checked. The consent record (timestamp, the exact consent text version, and the recipient phone number) is persisted to the TruckSettle backend at the moment the account holder saves the settings.

5. Mock-Up of the In-App Consent Screen

The mock-up below renders the same elements, in the same order, that the account holder sees inside the TruckSettle app on the Report Delivery Settings screen. Click any element for context.

Mock-up reflects the in-app screen in its initial state: consent box unchecked → Send Test PDF button disabled. The user must explicitly tap the checkbox before delivery is allowed.

6. HELP & STOP Keywords

STOP / STOPALL / UNSUBSCRIBE / CANCEL / END / QUIT are all honored automatically by the Twilio carrier layer; the recipient is opted out immediately and will not receive further messages.

7. Where Consent Is Captured — Not on the Open Web

Consent is captured inside the authenticated TruckSettle mobile application, on the “Report Delivery Settings” screen, by the account holder confirming that the recipient has agreed to receive automated settlement reports. TruckSettle does not maintain a public web form for SMS opt-in, because messages are delivered only on behalf of paying business users to recipients they have a prior business relationship with (employer / accounting / dispatcher).

8. Privacy Policy & Terms

• Privacy Policy — explains how phone numbers and consent records are used and stored.
• Terms of Service — explains the account holder’s obligation to obtain recipient consent before adding a phone number.

9. Contact

For questions about TruckSettle SMS / MMS messaging:
Email: support@trucksettle.com
Website: https://trucksettle.com